Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from madisonhopereid.com (the “Site”).
1. Personal Information We Collect
When you visit the Site, certain information about your device is automatically collected, including your web browser, IP address, time zone, and some cookies installed on your device.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Name
- Billing address
- Shipping address
- Payment information (processed securely via third-party providers)
- Email address
This is referred to as “Order Information.”
2. How We Use Your Information
We use the Order Information that we collect to:
- Process and fulfill your order (including payment processing, shipping, and confirmations)
- Communicate with you about your order
- Screen orders for potential risk or fraud
If you provide your email during checkout, you may also be added to a mailing list for occasional updates, news, or promotions. You can unsubscribe at any time.
3. Sharing Your Personal Information
We only share your personal information with trusted third parties to help us operate the Site and fulfill orders. For example:
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Payment processors (e.g., Stripe, PayPal)
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Shipping carriers (e.g., Canada Post, USPS)
We do not sell, rent, or trade your personal information.
4. Data Retention
We retain your Order Information only as long as necessary to fulfill your order and comply with legal obligations. We do not store your personal information for future use beyond what is required for transaction records and mailing list communications (if applicable).
5. Your Rights
If you are a resident of Canada or the United States, you have the right to:
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Access the personal information we hold about you
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Request corrections or deletion of your personal information
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Withdraw consent to marketing communications at any time
To exercise these rights, please contact us using the information below.
6. No Refund Policy
All sales are final. Due to the nature of original artwork and limited-edition pieces, we do not offer refunds or exchanges.
7. Shipping Locations
We currently ship orders within Canada and the United States only.
8. Security
We take reasonable precautions and follow industry best practices to protect your personal information. Payment information is processed securely through third-party providers and is not stored on our servers.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons.
10. Contact Us
For more information about our privacy practices, or if you have questions, please contact:
Madison Reid
Email: info[@]madisonreid.com
Website: https://madisonhopereid.com/